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How to deal with elevator breakdowns
If a condominium property has an elevator, it is important that the HOA’s employees know the proper steps to take when a passenger-filled elevator breaks down. If the employees do not take the proper steps and passengers get injured during the breakdown, the condo could get sued.
To reduce the chances of facing a lawsuit, develop elevator breakdown procedures if these are not already in place and put them in a memo. The memo should focus on communication with the passengers and waiting for expert help.
Informing members about renovations
Homeowner association common area property renovation projects can be a nuisance to HOA members. While most members are usually supportive and tolerant of those projects because they realize they help to make the condominium a better place to live, not everyone feels that way. One way to keep member complaints and dissatisfaction to a minimum is by being upfront with HOA members and telling them in advance what is happening.
You should send every condominium property owner a letter to announce a planned renovation project. The letter tells members about an upcoming renovation project, explains how the project will benefit them, notes when the work will take place and what inconveniences they can expect, and includes a telephone number and an email address for condo members if they have any questions about the project and how it will affect them.
How to make your unit more energy efficient
Telling HOA property members how to make their units more energy efficient can help them save money, which might lead to fewer delinquencies. Send a letter to condo members suggesting that they use ENERGY STAR products and appliances and low-flow faucets, showerheads, and toilets. You should also suggest that they insulate walls, water lines, and water heaters, and put weather stripping on doors and caulk around exposed pipes.
Basic information about bedbugs
Getting rid of bedbugs can be extremely difficult: they multiply quickly and can move easily form one location to another. Bedbug problems have been spreading in recent years, sparking much concern among public health and housing officials. Successful bedbug control requires preventive measures and quick responses by HOA property owners and managers, intensive pest control service, constant follow-up, and a high level of condominium member cooperation.
HOA members’ maintenance tips to prevent leaks
Although homeowners associations often give landscaping and cleaning services priority because the benefits associated with those activities are readily visible, they often ignore preventive maintenance – at their own peril.
Drainage failure and building envelope failure are the main reasons for leaks. Because of mold, the liabilities for leaks and moisture intrusion are costlier than ever for condominium property associations. This reason alone makes preventive maintenance and vigilance for potential leaks a vital concern for condo property association.
Winter and harsh weather can erode your HOA’s buildings. That is why it is wise to review your condominium property association’s preventive maintenance priorities every spring and to make sure your roof and building exterior will last for many more seasons. In addition to staff, members of the property can do their part to ensure that rain water drains properly from their windows, outdoor balconies, or patios.
Recognizing Outgoing Board Members’ Efforts
One thing homeowners and community associations can do to get outgoing can do to get outgoing board members to cooperated with their successors is hold a special dinner or lunch in their honor. Most board members serve because they want to benefit their property and community and will appreciate recognition of their sacrifices, efforts, and achievements. In conjunction with the dinner, the condominium property may pass an “executive resolution” declaring a day of honor of the outgoing board members. The executive resolution can be printed up as a simple certificate and framed or made into a plaque.
Code of Conduct for HOA Board Members
Homeowners or condominium association board members who act inappropriately can cause big problems for their properties and communities. For example, a board member who harasses or physically assaults another member may cause lawsuits to be filed against the HOA. That is why it is important to take steps to encourage constructive behavior and discourage inappropriate behavior. One way to do this is to create a code of conduct that all board members must follow. A board member code of conduct promotes a more stable environment, thereby making the board more efficient.
A Model Code of Conduct should require board members to do what is best for the condominium property association as a whole; comply with governing documents and relevant law; hold themselves to high standards; work within the HOA’s framework and refrain from unilateral action; behave professionally at meetings; maintain confidentiality when appropriate; disclose any conflicts of interests; refrain from defaming anyone the property; refrain from interfering with management staff and contractors; and refrain from using member’s keys, except as authorized by the governing documents. The code should also explain how violations of the code will be handled.
To increase the likelihood that your board member will abide by the code of conduct, require each of them to sign and date a copy of it before they are allowed to serve on the board. In addition, have new board members stand at their first meeting as members of the board, face the community and promise to abide by the code of conduct.
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